Introduction

At Genais.ai, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using Genais.ai, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services:

1. Personal Information:

• Name
• Email address
• Phone number
• Billing address
• Payment information

2. Technical Information:

• IP address
• Browser type and version
• Operating system
• Referral source
• Length of visit, page views, and website navigation

3. Service Usage Information:

• Domain names registered
• Hosting plans subscribed to
• Customer support interactions

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To set up and manage your hosting account, domain registrations, and other services.
• Billing and Payments: To process payments, manage billing information, and send invoices.
• Customer Support: To provide customer support, troubleshoot issues, and respond to inquiries.
• Communication: To send you updates, promotional materials, and important service-related notices.
• Improvement: To improve our website, services, and user experience.
• Security: To protect against fraud, unauthorized access, and other security issues.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors and hosting providers.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

Security

We implement a variety of security measures to protect your personal information. These include secure servers, encryption, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, understand how you use our site, and improve our services. You can control cookie settings through your browser.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request to correct any inaccurate or incomplete information.
• Deletion: You can request to delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Genais.ai
Email: support@genais.ai
Phone: +1 (123) 456-7890
Address: 123 Hosting Street, Web City, WC 12345